How big does a mistake have to be for this manager to hold herself accountable?… In this case, it seems the answer is: pretty major. This manager approved her employee’s time off several months in advance, yet scheduled her for multiple shifts during that period anyway…Then proceeded to blame her for not showing up to work for the last eight days, despite being on a pre-approved, off-grid camping trip!
Surely, when the front desk of their retail store was empty on the first day, that would be the indication that this manager had seriously messed up with the scheduling. Yet, she proceeded to blow up for her employee’s phone anyway, telling her that they needed to have a ‘serious conversation’ when she returned… The only serious conversation that needed to occur was between this manager and her mirror. Just because you have a ‘management’ title, it does not mean that you are not entitled to make a mistake or two. So trying to place the blame on someone so obviously innocent is just a complete waste of energy and time, doesn’t it…? She should rather be spending those precious minutes re-arranging the weekly schedule, instead of trying to convince herself that she was always in the right!
