Death and Disability Benefits: The Ultimate Scam or a Lifeline for the Vulnerable?
Internet service provider Hypa, backed by Vox, has just announced a "revolutionary" new offer: free death and disability cover for an entire year, allegedly "first of its kind" in South Africa. But is this a genuine attempt to help the most vulnerable or just a cynical ploy to lure customers into a never-ending cycle of insurance premiums?
Hypa’s latest move follows its previous "groundbreaking" introduction of 30 free voice minutes a month, which many have criticized as a marketing gimmick to distract from the company’s questionable business practices. Now, Hypa customers on the 30-day package are being offered free accidental commuter death cover, free death cover, and free accidental disability cover – but at what cost?
The partnership with Infusion Financial Services, a specialist provider of affordable cover, raises more questions than answers. How can a company claim to offer such extensive benefits without passing on the costs to customers? And what exactly is the true value of these "benefits" when they are being offered for free?
John Githinji, Hypa’s national sales manager, claims that the benefits are substantial, citing the example of accidental commuter death cover of R25,000. But is this a genuine attempt to provide financial support to families in the event of a tragedy, or just a way to shift the burden of responsibility onto the insurance company?
Githinji also emphasizes the company’s mission to "give back" to the communities it serves, but is this just a PR stunt to boost Hypa’s image? After all, the company is carrying the full cost of the cover on a monthly basis for up to 12 months – a significant financial burden that could have a negative impact on the company’s bottom line.
Vox CEO Jacques du Toit praises Hypa for its commitment to finding meaningful ways to engage with communities, but what does this really mean? Is it just a euphemism for exploiting vulnerable customers who are desperate for affordable internet services?
The truth is, Hypa’s latest offer is shrouded in mystery, and customers would be wise to approach with caution. Is this a genuine attempt to provide peace of mind to those who need it most, or just a clever marketing ploy to line the pockets of Hypa’s shareholders? Only time will tell.



