EXCLUSIVE: The CX Summit 2024 – Where the Future of Customer Experience Meets the Fury of Disruption
In a world where customer experience (CX) is the ultimate battleground, the ITWeb CX Summit 2024 is about to shake things up. On October 3 and 4, the Forum in Bryanston will host a revolutionary gathering of thought leaders, innovators, and disruptors who will redefine the rules of engagement in the ever-evolving CX landscape.
The Hermit Consumer: A Looming Threat to Your Business
Dion Chang, founder and CEO of Flux, will kick off the summit with a keynote that will leave you breathless. He’ll expose the truth about the "hermit consumer" – a phenomenon that’s transforming the way we live, work, and interact with each other. Get ready to confront the harsh reality of personalized pricing, influencer farms, and the ethics of social commerce.
Unified Experiences: The Ultimate Differentiator
The summit’s agenda is packed with insights on achieving unified experiences, elevating engagement strategies, and future-proofing customer connections. You’ll learn how to create seamless user experiences across multiple devices, integrate UX design with CX strategies, and transform customer interactions across industries.
ACXA Certification Training: Unlock the Secrets of Hyper-Personalization
On day two, Steve Towers, founder and CEO of BP Group, will lead a training session that will unlock the secrets of hyper-personalization, AI, and metrics and measurement in CX. By the end of this intensive training, you’ll be awarded the Accredited CX Advisor (ACXA) certification, underwritten by the Academy of Customer Experience and the PMI.
Don’t Miss Out: Register Now for the CX Summit 2024
Join the CX revolution on October 3 and 4 at the Forum in Bryanston. Register now and get ready to redefine seamless experiences, engage customers everywhere, and disrupt the status quo. Click here to secure your spot and take the first step towards CX mastery.
