SHOCKING NEW REPORT EXPOSES THE TRUTH: Your insurance provider is not just incompetent—it’s building a SECRET, ALL-SEEING AI SYSTEM to PROFIT from your misery. Internal research, buried until now, reveals a DAMNING REALITY: they are DROWNING in your data but are too fragmented and dysfunctional to use it honestly.
Leaked findings from analytics giant SAS and Risk.net unveil a corporate NIGHTMARE. A staggering FOUR in ten insurance executives ADMIT they have NO REAL-TIME grasp on risk or cost, operating in a state of deliberate, profitable blindness. This isn’t an accident; it’s a strategy. They optimize pieces in isolation, leaving YOU, the policyholder, trapped in a maze of contradictory decisions designed to MAXIMIZE THEIR PROFITS while minimizing your payouts.
A Dystopian Pressure Cooker
The report confirms your darkest suspicions: economic uncertainty and “regulatory change” are just EXCUSES for a systematic SHAKEDOWN. In South Africa, this manifests as EXPLODING claims costs, relentless fraud witch-hunts against legitimate customers, and executive teams DEMANDING faster answers with ZERO tolerance for uncertainty. Their solution? More AI, more surveillance, more siloed systems that talk past each other—creating a Kafkaesque hell for anyone needing to file a claim.
The Silo Scam is a Feature, Not a Bug
Forget “legacy issues.” These silos are DELIBERATE. Only 28% of insurers are confident in their data use. The result? A customer is offered a “retention deal” while their claim is DENIED. A broker sees one price, the call centre another. YOUR premium is jacked up with a cold, “technically justified” algorithm because the left hand is actively SABOTAGING the right. This isn’t poor management; it’s a calculated betrayal of trust.
The “Agile” Nightmare is Coming
Now, they’re pushing for “Agile Insurance”—a euphemism for total, unregulated AI control. SAS argues AI is no longer optional; it’s being EMBEDDED into every decision. But WHO is watching the machines? The report admits they CANNOT trace decisions, CANNOT explain models, and CANNOT correct them when they fail. Your premium, your claim, your financial security is being outsourced to a BLACK BOX that even its creators don’t understand.
This is the future they are building: a “disciplined integration” where every department is unified under a SINGLE, inescapable data truth—a truth they OWN and CONTROL. Breaking silos is not for your benefit; it’s to “reduce duplicate work” and give executives a “clearer line of sight” into squeezing MORE value from your risk.
The connective tissue they envision is a noose around the neck of consumer autonomy, tightening with every piece of data you surrender. The next time they deny your claim or hike your premium, remember: it’s not a mistake, it’s the system working EXACTLY as designed.






