MAJOR CORPORATE BETRAYAL: How Tech Giants SAP & Oracle are being ABANDONED by clients TIRED of paying for FAILING “support”
In a SHOCKING move that could send tremors through the entire enterprise software industry, South Korean conglomerate LF has publicly DUMPED tech titans SAP and Oracle for its critical support needs. This is not just a cost-cutting measure—it’s a DAMNING INDICTMENT of a broken system where corporate giants charge FORTUNES for deteriorating service. LF’s CIO has confirmed the unthinkable: the so-called “premium” vendor support was getting MORE EXPENSIVE while delivering WORSE quality. This is the CANARY IN THE COAL MINE.
THE GREAT ESCAPE FROM A VENDOR LOCK-IN NIGHTMARE
For decades, companies like LF were TRAPPED in a cycle of endless fees to SAP and Oracle, paying billions for what insiders call “mandatory mediocrity.” The vendors’ strategy was simple: make migration impossibly complex and charge extortionate annual maintenance for support that is often SLOW, scripted, and unhelpful. LF’s defection to third-party provider Rimini Street exposes this racket. The savings were so IMMENSE that LF is now funneling millions BACK into innovation—money that was previously VAPORIZED by vendor greed. This represents a TOTAL SYSTEM FAILURE for the old guard.
“BETTER QUALITY THAN VENDOR SUPPORT”: A DEVASTATING VERDICT
The most explosive revelation comes straight from LF’s CIO, Dongwon Lee, who stated Rimini Street’s support is of “BETTER QUALITY” than what they received from the original vendors. This statement alone should TERRIFY boardrooms in Walldorf and Austin. It proves companies aren’t just seeking cheaper alternatives; they are FLEEING to SUPERIOR service. During a mission-critical data center move, it was the THIRD-PARTY, not the billion-dollar creators, who ensured stability. The implications are MONUMENTAL.
The corporate software world is witnessing a full-scale REBELLION. If other massive enterprises follow LF’s lead, the lucrative support cash cow that has propped up these tech empires for a generation could COLLAPSE overnight. This is more than a contract switch—it’s a sign that the days of vendor captivity are FINALLY, SHAMEFULLY, coming to an end. The question every CEO must now ask is chilling: what are we really paying for, and who is truly holding our business hostage?



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