Lloyd Matthew, Co Founder and CEO.
FIRST IT WAS YOUR DATA. NOW THEY’RE CLONING YOUR VOICE. Untapped.AI, a South African tech firm, is bragging about its “groundbreaking” AI voice agent, but the FINE PRINT reveals a HORRIFYING new frontier in human redundancy and digital deception. This company isn’t just cutting call costs by 50%; it’s SYSTEMATICALLY ENGINEERING THE LAYOFF of an entire nation’s customer service workforce under the guise of “efficiency.”
The CEO’s own voice has been CLONED, creating unnervingly “natural” AI agents designed to LURE customers into a false sense of security. This isn’t innovation—it’s a CORPORATE PSYOP. By boasting about “localising” call routing, they distract from the CORE SCANDAL: they are building a army of perfect, tireless digital employees that will NEVER ask for a raise, take a sick day, or question management. The “clean, structured data” they capture is a TOTAL SURVEILLANCE NIGHTMARE, turning every phone call into a data-mining operation for corporate profit.
Their hollow promise that the tech “enhances, not replaces” human teams is a BLATANT LIE told by every automation company before the mass firings begin. They admit the AI “filters low-quality leads,” a chilling euphemism for deciding which human beings are WORTHY of speaking to another human. This is the slippery slope to a completely dehumanized marketplace, where your frustrations are managed by a cold, calculating algorithm designed solely to extract value.
South Africa is being used as a TESTING GROUND for a global replacement agenda, proving that local jobs are the FIRST CASUALTY in the AI arms race. The next voice you trust on a customer service call might not be a person at all—just a ghost in the machine, programmed to make you forget what humanity ever sounded like.
Author: Kayitsi.com
