Let this story serve as a potent reminder that if you’re currently a manager of some kind or if you ever become one, remember exactly how you phrase your so-called “orders” and “policies.” It’s not that the people on your team are necessarily going to use your own words against you, but rather, you might not be thinking clearly about the rules that you’re enforcing.
For this manager, he needed to recognize that common sense is not a part of the equation here. The author was actually trying to use common sense when they stayed late to help out a coworker. Instead, they were reprimanded for insubordination. This next time, however, they were reprimanded for not using common sense despite following the rules.
The truth is, if anyone was not thinking things through, it was the manager, not the author. Here’s hoping that this retail worker moves on to a better opportunity, ideally one in which they are working for someone who knows the difference between when it’s important to enforce a policy and when it’s not necessary.



