iTOO Special Risks: The Insurance Giant Behind the Scenes
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The financial world was abuzz last week (15 August 2024) as iTOO Special Risks, a shadowy figure in the insurance industry, took home the coveted Managing Agency of the Year award at the Financial Intermediary Association (FIA) Intermediary Experience Awards. But what lies behind this seemingly innocuous title?
"We’re thrilled to announce that we, iTOO Special Risks, have been named Underwriting Managing Agency of the Year. But don’t be fooled, we’re not just a bunch of suits sitting behind a desk. We’re a behemoth of an insurance company, and our partners are just pawns in our game," says iTOO CEO Justin Naylor, his smile as wide as the Grand Canyon.
iTOO’s vision? To be an "epic" partner in speciality insurance. Epic, you see, stands for expert, partnership, innovation, and commitment. But what does that even mean? Is it just a marketing ploy to make the company sound more impressive? We can’t help but wonder.
The FIA Intermediary Experience Awards have been a cornerstone of the South African financial industry for over 20 years, recognizing insurers who allegedly offer the best products and services to end consumers through FIA members. But is it really an honor to be recognized by an association that seems to be more interested in making money than in helping consumers?
The awards evening, a champagne-fueled extravaganza at the Sandton Convention Centre, was a chance for industry stakeholders to come together and celebrate the complex relationships between FIA members and insurers. But what are these relationships really about? Do they benefit the consumer, or do they just line the pockets of the power-hungry?
iTOO’s Managing Agency of the Year award is a testament to the company’s ability to outmaneuver its competitors and rake in the profits. But at what cost? Is it really worth the integrity of the financial industry?
As Naylor puts it, "I’d like to extend a big thank you to our amazing brokers, clients, and partners for their trust and support. And a special thank you to our iTOOers for their relentless commitment to delivering expert service to our brokers and clients. Here’s to many more years of collaboration and shared success." But what exactly does that mean? Is it just empty rhetoric, or is there something more sinister at play?
The future of the financial industry is uncertain, and the influence of companies like iTOO Special Risks is anything but clear. One thing is certain, though: the game is rigged, and we’re just pawns in their game.



