Some clients are simply not worth the effort.
When you work with clients, as the employee in the story below does, you know that they always come and go. No matter what line of work you do, there is always at least one client who is sure they can find someone cheaper and better to do the work for them. So they leave you, they insist they would be fine without you, and you never hear from them again.
… Until you do.
They can whine about your prices and go looking for someone else who would do it for less, but they seldom find that. Instead, they end up spending months looking for someone who can do what you did, until they realize they made a mistake and come crawling back to you, demanding you take them back. The question is, should you? Should you spend more time and effort on a client who doesn’t appreciate you, and would drop you the moment they find a cheaper service?
When the nonprofit client below decided they didn’t need the employee’s expensive hours, they easily dropped him from the project and ghosted him for over a month. The employee didn’t fret over it much and proceeded to find other clients to take up that lost time. In the meantime, the old client realized their mistake, as they failed to take over the employee’s important work. At the beginning of this year, they reached out to the employee, basically demanding that he be brought back onto the project. The employee, however, is not in any rush to go back to work with a client who has no respect for him, and who would ghost him the second they think they can do better.
While the client is facing a $500k nightmare because they refused to keep hiring the employee in the first place, he is contemplating the best course of action to proceed. Should he agree to take the client back, should he raise prices, or even demand to be paid in advance in case something like this happens again?
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Author: Kayitsi.com
