Call-center employee finds a loophole that starts making her job a lot easier: ‘I had just had a customer before this one who got a call and had to go… which gave me the bright idea’ – FAIL Blog

I say she might eventually be kicked out of her job because of this, because I think the ‘calling from an unknown number’ part is fine, but the ‘hanging up on a customer’ part is not, and that’s how she might be found out about at some point.

I remember I used to work at a call centre back when computers were not that controllable, and on easy days, I literally watched entire films on YouTube. I think precisely because I was chill and entertained most of the time, I was probably a better employee in the end. That’s not exactly the case for our girl, though, because she is literally leaving early by hanging up a few calls. I still don’t blame her, guys. You can never make me hate her. If she didn’t do that, she would be obligated to stay extra hours because of an entitled customer. Some people need boundaries instead of extra help, lol. I’m doing everything I can to defend her now, I need to stop.