Employee gets the chance to perform a petty revenge on ex-coworke and takes it: ‘Things fell apart when our office manager flipped a switch and suddenly hated some of us and split half the team onto her side’ – FAIL Blog

I have the feeling that bots will not solve banks’ customer service problems: they will make them worse. Now not only will the bots fail to solve your issue, but you will also spend hours trying to find the right set of words just to reach a real life customer service representative who will most likely fail to solve them as well (just like they did up until now).

In this case, this Kafkaesque chaos works in the employee’s favour , so he can finally let go of his bitterness and forget his coworker completely. The tables have successfully turned.