I guess this is a classic case of ‘careful what you wish for cause you just might get it.’ But this particular time, I’m left wondering if these kinds of Karens are actually, deep down, pursuing something to be mad about instead of pursuing genuine gratification. After all, she was having a not-so-bad morning before the microwave episode, so I guess we can all say that by giving her this icy problem, our customer service friend actually indulged her much deeper, subconscious whims.


