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FlightAware’s Catastrophic Failure Exposes Millions of Personal Secrets
Flight tracking site FlightAware has committed a monumental blunder, revealing the private lives of millions of customers, including Social Security numbers, email addresses, and credit card information. And to make matters worse, the company’s lax security practices have left users’ passwords and sensitive data exposed for years.
According to a notice filed with California’s attorney general, the breach dates back to January 2021, and FlightAware’s own investigation found that passwords and Social Security numbers were compromised. The company’s flimsy excuse? A "configuration error" that’s more likely a deliberate attempt to downplay the severity of the breach.
The scope of the breach is staggering. FlightAware has revealed that hackers may have accessed sensitive information, including:
- Names and email addresses
- Shipping and billing addresses
- IP addresses and Social Security numbers
- Credit card information, including the last four digits
- Telephone numbers and year of birth
- Aircraft ownership and industry information
- Pilot status and account activity
And yet, despite the sheer scale of the breach, FlightAware has failed to provide a clear timeline of when the breach was discovered or what measures it took to prevent it. The company’s reluctance to come clean about the breach has raised eyebrows, and many experts are calling for a full-scale investigation into FlightAware’s security practices.
The company’s CEO, Kathleen Bangs, has refused to comment on the breach, leaving customers in the dark about the extent of the damage. And to add insult to injury, FlightAware has required affected users to reset their passwords without providing any guarantees about the security of their new passwords.
As the dust settles, it’s clear that FlightAware’s catastrophic failure has left millions of customers vulnerable to identity theft and other forms of cybercrime. The company’s reputation is in tatters, and it’s hard to imagine how it will recover from this scandal.