The business decided to respond to Serg’s claims by sending him a DM and accusing him of lying. They claim Surg was “throwing shade” because they refused to give him the order for free and continued to ridicule Serg for his honest and fair review.
After he posted their response on his story, the conflict started to get a lot more traction, and the original review video started to get a lot more attention.
Still, the business refused to apologize and began accusing Serg of lying on their own social media page, too. Other users were shocked by their response and their lack of accountability. It was only after Serg came with the receipts and proved without a doubt that he was telling the truth that the business started to sing a different tune. All of a sudden, Serg received an apology DM and even an attempt at a refund, but by then, it was way too late for a sorry.
He posted another video explaining the entire situation from start to finish…



