The Great IT Skills Scam: How Managed Services Providers are Ripping Off Businesses
As the world struggles to find skilled IT professionals, the managed services market is booming. But is this growth a result of genuine demand or a clever marketing ploy to fleece businesses out of their hard-earned cash?
According to Statista, the global revenue in the managed services sector is projected to reach a staggering $24.68 billion in 2024, with an annual growth rate of 2.67%. But what’s driving this growth? Is it the increasing need for IT support or the clever marketing tactics of managed services providers?
In South Africa, the IT services market is also experiencing rapid growth, with a value of R84.7 billion in 2022. But is this growth sustainable or just a result of clever marketing and sales tactics?
The Dark Side of Managed Services
Paul Field, CASA Professional Services Manager, claims that the benefits of managed services include predictable monthly costs, regular operational checks, and zero maintenance headaches. But what about the risks? What about the lack of transparency and accountability in the managed services industry?
Field notes that CASA’s value differentiators lie in their high level of global technical certification and their status as a South African company. But what about the lack of local ownership and control in the managed services industry? What about the lack of transparency in the way managed services providers operate?
The Truth About Managed Services
The truth is that the managed services industry is riddled with corruption and lack of transparency. Many managed services providers are just middlemen who are taking advantage of businesses’ lack of IT knowledge to rip them off.
The real question is: are businesses being ripped off by managed services providers or are they simply being taken advantage of by clever marketing tactics?
Conclusion
The managed services market is a multi-billion dollar industry that is growing rapidly. But is this growth a result of genuine demand or a clever marketing ploy to fleece businesses out of their hard-earned cash?
The truth is that the managed services industry is riddled with corruption and lack of transparency. Businesses need to be aware of the risks and take steps to protect themselves from being ripped off.
It’s time to expose the truth about managed services and hold providers accountable for their actions. It’s time to take back control and demand transparency and accountability from managed services providers.
