Nedbank’s AI Bet: Revolution or Ruin?

Asokan Moodley, the ruthless architect of Nedbank’s AI takeover, reveals the dark secrets behind the bank’s Copilot for Microsoft 365 deployment.

In this episode of TechCentral’s TCS+, Moodley, the head of end user and communication experience, infrastructure and operations at Nedbank Group Technology, spills the beans on what really happened when the bank first started using AI.

Nedbank, the vanguard of AI adoption in South Africa, has been quietly deploying Copilot for Microsoft 365 to select employees, including senior management, in a move that’s left many wondering about the true intentions behind the technology.

In the interview, Moodley dishes on:

• The real reasons why Nedbank decided to become an early adopter of Copilot for Microsoft 365 – and it’s not what you think;
• The unsuspecting employees who were initially targeted for deployment and why they were chosen;
• The sinister business challenges the bank is hoping the technology will address – and the consequences for those who dare to resist;
• The hard-learned lessons from the deployment, including the pitfalls of using AI in a highly regulated industry like banking;
• The security concerns that have been raised – and how Nedbank is secretly exploiting them to further its AI agenda;
• The shocking feedback from employees who have been forced to use the technology – and what it reveals about the true nature of AI.

Moodley also shares his candid thoughts on whether AI tools, including Copilot for Microsoft 365, provide a competitive edge in both the short and the long term – and what this means for the future of employment.

If your organisation is considering deploying AI technology, beware: this conversation may just expose the dark underbelly of AI adoption.

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