Retail manager yells at employee in front of customers for trying to explain to her how to change a price in the system: ‘You completely threw me under the bus’ – FAIL Blog

Is it ever appropriate for a manager to yell at their employees?

Even though we share a lot of stories about bad bosses and entitled managers, we don’t come across many stories where a boss actively raises their voice at their employees. Not only is it really extreme to even get to a point where raised voices are required, but managers who do that don’t generally get depicted as good at their jobs.

We don’t know about you, but we would feel much worse from a disappointed look or a stern conversation than we would from a yelling match. It’s not professional, it’s not beneficial, and it definitely wouldn’t make us respect our manager any longer. Yelling simply seems like the worst way to handle any situation, especially in a workplace.

The fact that there was no valid reason for this manager to yell at her employee makes it even harder to accept and proves even further that yelling truly doesn’t help.

It all started when a customer came up to the register and pointed out that the price that was marked on the sticker was lower than the price showing up on the register screen. We’ve all been there, and we all know that the store is required to commit to a price if it is clearly marked on an item, so the cash register employee knew they had to fix it. However, they didn’t have the authority to change the price on the register, so they had to call the manager. The manager, apparently, didn’t know how to make it happen, so the employee simply took the supervisor card themselves and pressed the buttons necessary for the price change.

After the customer left, the manager decided she had to yell at the employee for “making her look stupid” in front of customers. She claimed that the employee was throwing her under the bus to make themselves look good, and proceeded to publicly shame the employee for basically doing the right thing.

Not only did the manager yell, but she did it without any acceptable reason other than to protect her own ego… Luckily, the employee didn’t stay quiet after the yelling fest ended.