Boss gets dragged online for reprimanding call center employee’s plot to avoid taking calls: ‘I can detect all the schemes’ – FAIL Blog

It’s always amusing when someone has the confidence to share their side of a personal story, only to get ridiculed in the comments section for failing to see things from another perspective. It sounds like the work-from-home employees at this company were expected to constantly be on call throughout the entirety of an 8-hour workday. If they were on a break, they were immediately put on a list that would then fast-track them to another call.

First of all, if there are that many callers out there and employees aren’t getting the privileges of a decent break throughout their shifts, then clearly, this manager should spend less time watching everyone like a hawk and more time finding money in the budget to hire more employees